Artwork & Mockup

1. Compose Email, Recipient: In the “To” field, enter our designated email
   address for artwork submissions: sales@openmindpromo.com.au or email it to your project manager if know.
2. Subject Line: Use a clear and descriptive subject line that indicates your purpose. For example, “Artwork Submission for [Project Name / Business Name / Order Number].”
3. Attachments: Click on the attachment icon (usually represented by a paperclip) and select the artwork files you want to send. Make sure your files adhere to the specified file formats and size limits.
4. Message Body: In the body of the email, provide essential details about your artwork. Include any instructions, preferences, or special notes
   that our team should consider.
5. Contact Information: Ensure your contact information (name, phone number) is included in the email signature or body. This facilitates communication in case of any questions.
6. Double-Check: Before hitting “Send,” review your email to confirm that you’ve attached the correct files and included all necessary
   information.

All done! Send!

Confirmation: You may receive an automated confirmation email from our system acknowledging receipt of your submission.

Processing: Our team will process your submission and may reach out if
they need any additional information or clarifications.

Artwork Presentation: Once processed, we’ll create mock-ups or proofs as necessary and present them to you for your review and approval.

Approval and Finalisation: Review the mock-ups or proofs, provide any feedback or revisions, and give your final approval.

Follow-Up Communication: We’ll keep you informed about the progress of
your project and any next steps, such as production or delivery.

Sending your artwork via email is a convenient option, and we’re here to ensure the process is smooth from start to finish. If you have any questions or need assistance, don’t hesitate to reach out to our team.
We look forward to working with you!

Required files Format:
For most jobs will require one of the following: Vectorised PDF, AI File, EPS File. For Embroidery we can also accept Jpeg and Png. If you’re unsure if you’ve got the correct file, just get in touch with us and we’ll happily assist. sales@openmindpromo.com.au